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| Sign-in help |
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Q: I keep getting the error message "Username / email / phone and password do not match". What can I do?
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A: Maybe you misspelled your username or password. Try typing your password manually and correctly. Please use the "Forgot your password?" to request your correct username/password.
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| Q: I have a username and password but I can't sign in. What's wrong with the website? |
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A: You may have turned the cookies off by accident. Just set cookies of your browser on. Or maybe your profile is unacceptable by the service agreement and has been deleted.
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